Managed Service Provider (MSP) IT Services
Standard coverage for small to medium sized business who might not have a dedicated IT department and do not need all of the services offered in the Advanced or Full Coverage packages.
Designed for larger companies who demand more coverage than our standard service package. We will work with your current IT department to develop solutions for all your business needs.
Enterprise full coverage solutions offer an umbrella coverage for your users and equipment needs. This solution is designed to take all of the guess work from your IT department.
We offer transparent competative pricing based on monthly, per-person, per-unit, hourly, and flat rate services, along with terms and discounts if available.
IT Workflow consists of four distinct parts (IT Managed and Help Desk, Cyber Security, IT strategy & Service Enhancements) that formulate our unique service equation, all designed to work together seamlessly as one IT services package solutions.
|IT Managed Services and Help Desk|
|End-to-End IT Management and Support for All Managed Technologies|
|UNLIMITED Live Help Desk Access|
|LIMITED On-Site Resolution|
|24×7 Proactive Network Monitoring and Automated Systems Management|
|Included Technology Support|
|Service Level Agreement||Optional|
|Live Network Documentation Portal|
|Mobile App Access|
|Pre-Scheduled On-Site Support Visits||Optional||Optional||Optional|
|Managed End-User Anti-Spam and Advanced Email Recovery Services|
|Included CYBER Standard™|
|Rights Management and Data Loss Prevention for Emails||Optional|
|Advanced 24x7x365 Managed Detection and Response||Optional||Optional|
|Email Phishing Simulations||Optional||Optional|
|End-User Security Awareness Training||Optional||Optional|
|Dark Web Credential Monitoring||Optional||Optional|
|Security Incident Response||Optional||Optional|
|IT Strategy & Service Enhancements|
|UNLIMITED Access to Expert IT Advice.|
|Dedicated Account and Service Manager||Optional||Optional|
|Monthly Program Reporting|
|Monthly Program Analytics|
|IT Infrastructure Assessment and Strategic Roadmap|
|UNLIMITED Installations, Moves, Adds, Changes, and Deletions||Optional|
|Virtual Chief Information Officer (vCIO)||Optional||Optional||Optional|
|Included Fully Managed Remote Backup||Optional||Optional|
|Included Office 365 Edition Includes a mailbox for every managed user under a Concierge Workflow agreement; users can mix-and-match versions as necessary.||Optional|
|Cloud File Storage||Optional||Optional|
|Mobile Device Management||Optional|
|Included Active Directory Edition||Optional||Optional|
|Self-Service Password Reset||Optional||Optional|
|Disaster Recovery-as-a-Service (DRaaS)||Optional||Optional||Optional|
View our pricing plans for all of services we offered. Custom packages available depending on your needs.Pricing Plans